It is the policy of Hi-Country Outdoors, LLC to accept returns, of undamaged, unused, resellable items in original product packaging withing 30 days from the purchase date. The iteams must be purchased from this website in order to be considered for acceptance of a return. If you are not satisfied with the products send us an email to info@hicountryoutdoors.com and tell us your name, invoice number, which items you would like to return, how many, and the reason for returning them. We will reply to the email with instructions on how to send the items back to us. Return shipping charges are paid by the customer. Upon receipt of the returned merchandise in good order in accordance with the above, we will issue credit. Shipping charges are not refunded. Incomplete or unauthorized returns will be refused.